The concept of Business Intelligence is steadily gaining visibility and relevance in the telecommunication industry, where in companies constantly face significant challenges from competition, technological revamps at very short intervals, and neverending customer demands. Network Business Intelligence encompasses all these challenges through an integrated management support infrastructure. This holistic approach in providing software solutions to service providers allows these companies to enjoy increased revenue from their respective markets, better profitability from their services, and greater returns from their network assets.
The 1st edition of NBI Magazine heralded the basic concepts, latest trends and recent activities in the Network Business Intelligence area. In this edition, we have featured articles that provide in-depth explanation on Business Intelligence. We also have an interview with Mr. Haris Broumidis, CEO of Vodafone Albania, who shares his views on the importance of Business Intelligence in network operations.
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I hope that you find this magazine interesting and useful. It is our clear ambition to enhance and develop the NBI Magazine over the next year, and I sincerely hope that you can contribute to our growth.


